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• Onboarding: Common issues and how to fix them

  The following article address some of the common issues we see, and how to fix them. You may see one of the following screens: unexpected character orgissue This usually means one of a few issues: 1. Organization does not exist The organization you are trying to connect to doesnt exist. Be conscious of the org naVery popular

• How to register for Backrightup to ensure a successful onboarding

  How to register for Backrightup Welcome to Backrightup. Using the below guide you can get registered and have your first backups running in under 1 minute. To complete the optimum registration for Backrightup, its preferable to have Google Chrome incognito window (or another browser with incognito facility) Dedicated Service account (eg backrightup@your-company.com) - note this is not MANDATORY, but preferable. it can always be changed later Logged into your Azure Devops account wVery popular

• What do we backup and restore?

  Backrightup uses an oAuth-based Azure Devops app to connect into your organization. This is the ONLY way Microsoft will approve interacting with your Azure Devops organization. Backrightup started by backing up just repositories. Soon it grew and today we backup/restore the following entities for you: Repos TFVC Repos Work items Build Definitions Release Definitions Wikis Variable Groups Task groups Process Templates Teams/members Pull requests Deployment groups EnvirFew readers

• Possible incorrect permissions

  This can happen for a few reasons. Let's narrow them down. Check which account you're authenticated as. Login to Backrightup and click here: https://backrightup.com/Identity/Account/Manage/IntegrationSettings Check which account you have authenticated with Now check that exact account is in the Project Collection Administrators group (under Organisation settings - if you cant see that link in your AFew readers

• How to revoke/remove the Backrightup App from Azure Devops

  You may want to remove the authorization you previously created. You can do this by doing the following steps: Login to Azure devops and navigate to https://aex.dev.azure.com/me. You should see your authorizations at the bottom of the page Click on "Manage authorizations" Click on the "Revoke" link for backrightup ![](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_zFew readers

• Adding/Removing Team Members

  Backrightup allows you to add additional team members. As of writing, these team members have the same role as the primary administrator, except for managing team members themselves. To add or remove a team member: 1) Login to Backrightup and click on the "Hi" link -> Settings in the top right corner **2) Click on "Team settings" in the left-hand menu **3) Click on "Add a team member". Once completeFew readers

• How to configure timezone and retention for your backups

  1) Login to Backrightup and click on the "Hi" link -> Settings in the top right corner 2) Under the "profile" area scroll down to "Backup Settings" 3) We recommend choosing a backup time which represents your midnight or when least activity is present in Azure Devops **4) Retention period should be setFew readers