How to reauthenticate your existing Azure Devops Backups

How to reauthenticate when you already have an account

If you have arrived here as your first visit, its best to visit
How to register for Backrightup to ensure a successful onboarding first to get setup correctly

If you already have a connection to your Azure Devops organization, but you'd like to reauthenticate, the following prerequisities are required:

Google Chrome incognito window (or another browser with incognito facility)
Your have already setup your Dedicated Service account (eg backrightup@your-company.com) - note this is not MANDATORY, but preferable. it can always be changed later
Logged into your Azure Devops account with the Dedicated Service account above in the incognito window
In the same window, you have logged into your Backrightup account (this could be using the same service account email or otherwise - not as important)
Your Dedicated Service account must be part of the Project Collection Administrators group
Your Dedicated Service account is NOT a Stakeholder account. it has a "Basic" license:



Please all note: Its imperative that you use an incognito window where you are signed into the correct Azure Devops account before starting authentication. For best results, please make sure that the user is a service account and is part of the Project Collection Administrators group (under Organization settings -> Permissions). If you fail to get past the onboarding screen, cant see your repos or receive an error in onboarding, its likely due to the account not having enough rights:



1. Open a new tab in your incognito window. Log into your Azure Devops Organisation using the Dedciated service account you wish to run your backups



2. Open your browser incognito window. Login and navigate to the Backrightup integration settings in the first tab



3. In the second tab (integration settings), click the "Reauthenticate" button. Fill in the same organization name as previously (If you are logged into your Azure devops account in your first tab, go ahead and grab the organisation name from the browser url and type it into the "Organisation" text box)



4. We recommend you choose "Full access" as this gives you the ability to run restores. You can always change this to "read-only" later. Remember we NEVER delete or overwrite anything in your Azure Devops account

5. Click "Connect" to continue. Use the other guides in this knowledgebase to update settings.

6. On the following page you will be asked to give permissions to your Azure Devops. Please scroll down to the bottom of the page and click "Accept". This can take a little while to process. Please be patient.



8. You should be connected and backups will begin automatically.

Updated on: 13/11/2023