Does my user have enough "Repo" access?
When you login as the user you are running your backups with (make sure this is not your account but a service account) you should see the following (note the option to clone and branch switching):
![](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_1ilihw2.png)
You should also have the option to "Manage Repositories":
![Manage repos](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_gkw1eq.png)
If you don't see that, check that the user you are using is in the "Project Collection Administrator" group. This is usually located here: https://dev.azure.com/[YOURORGNAME]/_settings
![Project collection group](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_19bhn0y.png)
If you dont have these permissions, we can't run our backups unfortunately! We clone your repositories down.
![](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_1ilihw2.png)
You should also have the option to "Manage Repositories":
![Manage repos](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_gkw1eq.png)
If you don't see that, check that the user you are using is in the "Project Collection Administrator" group. This is usually located here: https://dev.azure.com/[YOURORGNAME]/_settings
![Project collection group](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_19bhn0y.png)
If you dont have these permissions, we can't run our backups unfortunately! We clone your repositories down.
Updated on: 14/09/2021
Thank you!