How to restore work items
Our backups run by default on an automated basis. That means every day we take a backup of all your work items, their attachments, comments and links (relationships) and keep them in an encrypted state. You may also backup to your own storage. When you make a change to one of your work items, Azure Devops automatically creates a new revision of the work items. We will also create a new backup of the new work item and keep your old version too.
Due to API restrictions, if a work item is deleted, it cannot be restored to the former work item Id.
Navigate to your "work items" menu item and choose the items you wish to restore
![Work items backup](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_1dy4n7f.png)
Choose which project to restore the work items to
![Work items backup](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_1dy4n7f.png)
Check the logs for more information on the progress.
The restore of the work items relies on the target project having the same process template available. Restoring to a project of different process template will result in fields not matching across projects.
Navigate to your "Boards" area. Choose the particular date of the snapshot.
![](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_unsiw7.png)
Choose which project to restore the work items to
![](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_zl3bzc.png)
Check the logs for more information on the progress.
The restore of the work items relies on the target project having the same process template available. Restoring to a project of different process template will result in fields not matching across projects.
Due to API restrictions, if a work item is deleted, it cannot be restored to the former work item Id.
To restore a work item individually:
Navigate to your "work items" menu item and choose the items you wish to restore
![Work items backup](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_1dy4n7f.png)
Choose which project to restore the work items to
![Work items backup](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_1dy4n7f.png)
Check the logs for more information on the progress.
The restore of the work items relies on the target project having the same process template available. Restoring to a project of different process template will result in fields not matching across projects.
To restore all work items for a particular project at once including all links and parent/child relationships:
Navigate to your "Boards" area. Choose the particular date of the snapshot.
![](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_unsiw7.png)
Choose which project to restore the work items to
![](https://storage.crisp.chat/users/helpdesk/website/568385e0f2571000/image_zl3bzc.png)
Check the logs for more information on the progress.
The restore of the work items relies on the target project having the same process template available. Restoring to a project of different process template will result in fields not matching across projects.
Updated on: 04/06/2024
Thank you!